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Compare Bazaarvoice and Yotpo 
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At a Glance
Market Segments
Mid-Market (39.8% of reviews)
Small-Business (75.1% of reviews)
Entry-Level Pricing
No pricing available
Free Forever
Bazaarvoice
Star Rating
(803)4.2 out of 5
Market Segments
Mid-Market (39.8% of reviews)
Entry-Level Pricing
No pricing available
Learn more about BazaarvoiceYotpo
Star Rating
(250)4.3 out of 5
Market Segments
Small-Business (75.1% of reviews)
Entry-Level Pricing
Free Forever
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Bazaarvoice excels in its Bulk SMS feature, scoring a remarkable 9.3, which allows for efficient mass communication, while Yotpo's similar feature is rated lower, indicating a potential gap in performance for users needing robust SMS capabilities.
- Reviewers mention that Yotpo shines in Customer Feedback with a score of 9.1, highlighting its effectiveness in gathering and analyzing customer insights, whereas Bazaarvoice's score of 8.3 suggests it may not be as strong in this critical area.
- G2 users note that Yotpo's Sentiment Analysis feature is particularly robust, achieving a score of 8.8, which helps businesses understand customer emotions better, while Bazaarvoice's score of 7.3 indicates it may lack some depth in this functionality.
- Users on G2 report that Yotpo's Community Q&A feature, rated at 8.2, fosters better customer engagement and interaction, whereas Bazaarvoice's lower score of 7.1 suggests it may not facilitate community interaction as effectively.
- Reviewers say that Yotpo's Influencer Marketing tools, particularly in Influencer Recruitment and Influencer Scoring, both rated at 8.3, provide a comprehensive solution for brands looking to leverage social media influencers, while Bazaarvoice's offerings in this area are less emphasized.
- Users report that Bazaarvoice's Content Calendar feature, with a score of 8.5, is highly effective for planning and organizing marketing content, while Yotpo's similar feature is rated lower, indicating that Bazaarvoice may offer a more user-friendly experience in content management.
Pricing
Entry-Level Pricing
Bazaarvoice
No pricing availableYotpo
Free
Free Forever
Up to 50 monthly orders,
Review Request Emails,
On-site Widgets,
Moderation & Commenting,
Social Push & SEO Page,
And more.
Free Trial
Bazaarvoice
No trial information availableYotpo
Free Trial is available
Ratings
Meets Requirements
8.5
663
8.6
201
Ease of Use
8.1
676
8.5
202
Ease of Setup
7.4
376
8.0
134
Ease of Admin
8.0
370
8.2
126
Quality of Support
8.5
654
8.7
194
Has the product been a good partner in doing business?
8.2
370
8.5
123
Product Direction (% positive)
7.9
647
8.1
187
Features by Category
Social Analytics
7.6(won by default)
56
Not enough data
8.0(won by default)
70
Not enough data
8.3(won by default)
72
Not enough data
Feature Not Available
Not enough data
8.1(won by default)
43
Not enough data
8.1(won by default)
51
Not enough data
Feature Not Available
Not enough data
Reports & Dashboards
7.4(won by default)
66
Not enough data
8.2(won by default)
70
Not enough data
8.0(won by default)
51
Not enough data
7.5(won by default)
27
Not enough data
Agentic AI - Social Media Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content & Collaboration
8.5
24
Not enough data
7.9
26
Not enough data
Feature Not Available
Not enough data
7.8
20
Not enough data
8.7
25
Not enough data
7.3
22
Not enough data
Social Management
7.8
31
Not enough data
8.4
31
Not enough data
7.7
26
Not enough data
7.9
28
Not enough data
Feature Not Available
Not enough data
7.4
19
Not enough data
7.4
9
Not enough data
Agentic AI - Social Media Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collection
7.7
216
|
Verified
7.7
41
|
Verified
7.8
238
|
Verified
8.0
56
|
Verified
6.9
224
|
Verified
7.5
55
|
Verified
7.4
222
|
Verified
7.9
51
|
Verified
7.1
222
|
Verified
8.0
46
|
Verified
Agentic AI - Review Management
Not enough data
6.7
6
Not enough data
6.1
6
Moderation
7.9
243
|
Verified
8.1
57
|
Verified
7.6
230
|
Verified
8.0
53
|
Verified
7.3
205
|
Verified
7.7
41
|
Verified
Use Cases
7.8
219
|
Verified
8.4
58
|
Verified
7.8
209
|
Verified
7.6
41
|
Verified
7.6
225
|
Verified
8.2
51
|
Verified
Administration
6.4
188
|
Verified
7.6
49
|
Verified
8.0
236
|
Verified
7.5
38
|
Verified
7.3
228
|
Verified
7.9
48
|
Verified
7.4
224
|
Verified
8.1
49
|
Verified
7.2
202
|
Verified
7.4
31
|
Verified
Display Options
6.6
193
|
Verified
7.5
37
|
Verified
6.3
191
|
Verified
7.8
54
|
Verified
6.7
209
|
Verified
7.5
54
|
Verified
7.0
201
|
Verified
7.5
48
|
Verified
Generative AI
5.8
99
6.2
13
Loyalty Experience
Not enough data
8.0
35
Not enough data
8.1
35
Not enough data
7.2
29
Not enough data
8.0
32
Not enough data
7.2
21
Not enough data
7.7
26
Loyalty Platform
Not enough data
7.9
30
Not enough data
8.0
26
Not enough data
7.8
29
Not enough data
7.3
22
Not enough data
7.5
32
Agentic AI - Loyalty Management
Not enough data
4.0
7
Not enough data
5.2
7
Not enough data
5.0
7
Not enough data
4.0
7
Content
7.7
31
Not enough data
7.7
32
Not enough data
7.5
37
Not enough data
8.0
37
Not enough data
Engagement
Feature Not Available
Not enough data
6.7
27
Not enough data
6.9
30
Not enough data
Feature Not Available
Not enough data
7.3
29
Not enough data
Social Shopping
Feature Not Available
Not enough data
7.1
33
Not enough data
Feature Not Available
Not enough data
6.8
33
Not enough data
Analytics
7.2
35
Not enough data
6.9
24
Not enough data
7.7
28
Not enough data
Visual UGC
6.3
49
7.7
5
6.0
46
6.7
5
6.7
44
7.7
5
6.4
48
7.0
5
Integrations
7.0
47
7.3
5
6.8
46
7.7
5
6.6
45
8.0
5
7.2
46
7.7
5
Support
7.0
46
Not enough data
7.5
55
Not enough data
Performance
6.6
50
Not enough data
6.0
45
Not enough data
Influencer Marketing
8.3
99
|
Verified
Not enough data
8.3
99
|
Verified
Not enough data
8.4
112
|
Verified
Not enough data
8.1
104
|
Verified
Not enough data
8.0
90
|
Verified
Not enough data
8.4
63
|
Verified
Not enough data
8.2
78
|
Verified
Not enough data
8.5
105
|
Verified
Not enough data
8.4
99
|
Verified
Not enough data
8.3
96
|
Verified
Not enough data
7.9
47
Not enough data
7.8
50
Not enough data
7.3
39
|
Verified
Not enough data
Feature Not Available
Not enough data
Agentic AI - Influencer Marketing Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics - Digital Product Sampling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback - Digital Product Sampling
Not enough data
Not enough data
Not enough data
Not enough data
AI - Digital Product Sampling
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Advocacy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Consumer Intelligence
8.3
69
9.1
48
|
Verified
7.4
58
Feature Not Available
Feature Not Available
8.6
38
|
Verified
Reporting
6.4
53
8.1
18
6.9
63
8.0
36
|
Verified
7.7
68
8.5
52
|
Verified
Media Monitoring
6.6
55
7.1
15
6.8
58
7.9
34
|
Verified
Feature Not Available
8.2
28
In-House Management
Feature Not Available
Feature Not Available
Feature Not Available
7.7
15
Generative AI
5.2
26
Not enough data
Agentic AI - Online Reputation Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Bazaarvoice and Yotpo are categorized as Online Reputation Management, Review Management, and User-Generated Content
Unique Categories
Bazaarvoice is categorized as Influencer Marketing Platforms, Social Media Analytics, Social Media Management, Social Commerce Platforms, and Digital Product Sampling
Yotpo is categorized as Customer Advocacy and Loyalty Management
Reviews
Reviewers' Company Size
Bazaarvoice
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Yotpo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Consumer Goods
18.6%
Retail
16.7%
Marketing and Advertising
11.8%
Apparel & Fashion
7.4%
Consumer Electronics
5.3%
Other
40.2%
Retail
19.8%
Apparel & Fashion
12.7%
Consumer Goods
11.8%
Health, Wellness and Fitness
7.2%
Food & Beverages
5.1%
Other
43.5%
Most Helpful Reviews
Bazaarvoice
Most Helpful Favorable Review
Verified User in Retail
Nothing, we are forced to use it due to retailer customer preference.
Most Helpful Critical Review
Tomas A.
Verified User in Consumer Electronics
Nobody at BazaarVoice is concerned with whether or not the reviews actually become visible to shoppers. BazaarVoice has a team of thousands of thousands of salespeople, presumably hundreds of engineers, but nobody seems to have developed any efficient...
Yotpo
Most Helpful Favorable Review
Roland V.
Verified User in Mental Health Care
The best point so far is the high conversion rate, around 10% on after purchase emails, This makes for a rapid rise in reviews. Another good point is that it seems that the more reliable players in the market use Yotpo to distinguish themselves from other...
Most Helpful Critical Review
Charles D.
Verified User in Retail
Support can be slow at times. If you migrate your website to another platform, still keeping Yotpo as the review platform, it is a huge pain to migrate your reviews. In fact, it is easier to export your reviews and signup with another review service and...
Verified User in Retail
Nothing, we are forced to use it due to retailer customer preference.
Roland V.
Verified User in Mental Health Care
The best point so far is the high conversion rate, around 10% on after purchase emails, This makes for a rapid rise in reviews. Another good point is that it seems that the more reliable players in the market use Yotpo to distinguish themselves from other...
Tomas A.
Verified User in Consumer Electronics
Nobody at BazaarVoice is concerned with whether or not the reviews actually become visible to shoppers. BazaarVoice has a team of thousands of thousands of salespeople, presumably hundreds of engineers, but nobody seems to have developed any efficient...
Charles D.
Verified User in Retail
Support can be slow at times. If you migrate your website to another platform, still keeping Yotpo as the review platform, it is a huge pain to migrate your reviews. In fact, it is easier to export your reviews and signup with another review service and...
Discussions
Is there a way to work with the platform AskNicely for our NPS score?
1 Comment
DM
the short answer is yes. You own the BV data and it's verified. You likely own ANly data and it's also verifed.
The trick is to ensure your data...Read more
What is Bazaarvoice used for?
2 Comments
NR
Bazaarvoice enables brands and retailers to leverage the voice of the customer, manage user-generated content at scale, and engage shoppers from discovery to...Read more
Bazaarvoice has no more discussions with answers
Yotpo has no discussions with answers
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