CaptivateIQ Reviews & Product Details - Page 2

I can finally see exactly how my commissions are calculated—no more guessing or waiting for finance to confirm. It’s super transparent, updates quickly, and helps me track how close I am to hitting goals. Way less stress at the end of the month. Review collected by and hosted on G2.com.

Honestly, I don’t have anything bad to say about CaptivateIQ. It just works. It’s clear, accurate, and takes the mystery out of commissions—which is all I really want as a sales rep. Review collected by and hosted on G2.com.

I love using CaptivateIQ for its seamless setup and the ease with which I managed to initialize my account and onboard my team members. The straightforward process for setting revenue targets and defining contributions is impressive. The analytics offered are very intuitive and effectively serve our needs in performance measurement and sales compensation estimation. The user interface is remarkably intuitive, making the tool easily understandable and accessible even for a first-time user, which my team appreciates. Review collected by and hosted on G2.com.

I find the integration with Salesforce could be slightly better. We experienced some difficulties setting it up, and the documentation in that area could definitely be improved. Review collected by and hosted on G2.com.

What I like best about CaptivateIQ is its "white canvas" approach. This allows for remarkable flexibility and the ability to build highly customized compensation structures that precisely align with unique business objectives and sales strategies (ease of integration, implementation and use).

I would also highlight the wide suite of features for quota management, performance tracking, scenario modeling, and detailed reporting, which enables granular control and easy handling of complex commission rules and varied acceleration mechanisms.

Finally, the quick and resolutive support is another significant positive aspect. Review collected by and hosted on G2.com.

Ongoing Maintenance and Administration. With highly customized plans, changes to sales territories, quotas, or commission rates might require a deeper understanding of the system's configuration, potentially demanding more administrative effort compared to simpler, less flexible tools. Review collected by and hosted on G2.com.

The deal comp information is detailed, and the escalations process is easy to manage.

I particularly like the ability to create dashboards - in complex comp scenarios it allows leaders to see how their % of blended comp payout compares within their teams. Review collected by and hosted on G2.com.

I'd like to be able to easily click into historic escalations - new leader on the team and would like to be able to see where there has been confusion without having to ask. Review collected by and hosted on G2.com.

Ease of use, customer support, number of features, continued rollout of new features. Review collected by and hosted on G2.com.

Ease of implementation, some difficulties getting data into the right formatting for reporting Review collected by and hosted on G2.com.

What I like best about CaptivateIQ is how easy it makes managing and understanding commissions. The platform is intuitive, visually clear, and eliminates so much of the manual work that used to take hours. I love that I can quickly see my performance and payouts without needing to dig through spreadsheets. Review collected by and hosted on G2.com.

There’s not much to dislike, but occasionally the data refresh or payout updates take a little longer than I’d expect. Review collected by and hosted on G2.com.

As a solar sales representative, CaptivateIQ has been a game-changer for managing and tracking commissions. The platform is extremely helpful for understanding how my earnings are calculated, especially in an industry where commission structures can be complex and constantly changing. Review collected by and hosted on G2.com.

Some reports could be more customizable for sales reps who want to analyze their performance trends in more depth. Review collected by and hosted on G2.com.

CaptivateIQ offers flexibility that is unmatched. We come from a system that required a lot of time to develop new rules and it is not the case with CIQ. We can created a new rule or change an existing rule within minutes. I love the table driven approach, with no prescribed way to deliver data, endless opportunities. Review collected by and hosted on G2.com.

Reporting is where the system can be improved. There are conflicts with filters and limitations within the way we can present data. This has been a strain on our implementation. Review collected by and hosted on G2.com.

CaptiveIQ's platform make it easy to get the information I need. What I like the most is the ability customize dashboards and reports to fit my needs, allowing me to make quick decisions. It has data accuracy, real-time info, and easy integration with other tools we use. Review collected by and hosted on G2.com.

While CaptiveIQ is a fantastic tool, the initial setup can be a bit time-consuming. Once everything is up and running, the the use far outweigh this minor inconvenience. Review collected by and hosted on G2.com.

Before CaptiveIQ, commission reporting was a dreaded, time-consuming process filled with spreadsheets, manual calculations, and inevitable mistakes. Now, everything is automated, accurate, and transparent. The platform pulls in our sales data, applies our commission rules perfectly, and generates clear, detailed reports in minutes.

What I love most is the real-time visibility—our team can log in anytime to see exactly where their commissions stand, which has boosted trust, motivation, and overall morale. The audit trail is flawless, so disputes are virtually eliminated. Review collected by and hosted on G2.com.

CaptiveIQ’s commission reporting is accurate and well-organized, but there’s a noticeable delay between when sales are recorded and when they appear in the system. Review collected by and hosted on G2.com.