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Job Interview

Angel attended an interview with Abigail for a customer service position. During the interview, Abigail asked Angel about his background, experience, strengths, weaknesses, career goals, and reasons for being interested in the role. Angel has a business administration degree and previous customer service experience. He believes he would perform well under pressure due to his ability to remain calm in difficult situations. Angel sees the position as an opportunity to further develop his skills and expand his knowledge. Abigail informed Angel that she will contact him if he is selected for the role.

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40 views4 pages

Job Interview

Angel attended an interview with Abigail for a customer service position. During the interview, Abigail asked Angel about his background, experience, strengths, weaknesses, career goals, and reasons for being interested in the role. Angel has a business administration degree and previous customer service experience. He believes he would perform well under pressure due to his ability to remain calm in difficult situations. Angel sees the position as an opportunity to further develop his skills and expand his knowledge. Abigail informed Angel that she will contact him if he is selected for the role.

Uploaded by

DLLC-SharkyPRO YT
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as DOCX, PDF, TXT or read online on Scribd
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23/03/2023

Job Interview
Members:
° Piña Chavarria Angel Josue
° Santos Ramirez Abigail
Matter: English VI
Teacher: Ana Elia Ibarra Mendoza
Preparatory official Num. 137
Shift: Matutine
Grade: 3° Group: 4
23/03/2023

Start

Customer Service

Interview: Hello. My name is Abigail, and I will be in charge of interviewing you.


¿What´s your name?

Applicant: Good morning, my name is Angel. It´s a pleasure.

Abigail: The pleasure is mine. Pease, have a seat. ¿How are you today?

Angel: I´m alright. A little bit nervous, but ready for the interview.

Abigail: It´s nice to hear that. So, ¿what can you tell me about yourself?

Angel: I graduated from the Universidad Politécnica del Valle de México. I have a
bachelor’s degree in Business administration. I have worked before, so I have
some experience in customer service.

Abigail: It´s nice to hear that. ¿Can you tell me how did you hear about this
position?

Angel: A friend of mine sent me the ad.

Abigail: ¿The one we posted on Instagram?

Angel: Yes, that one.

Abigail: Interesting. ¿Why are you interested in this position?

Angel: Because I think I will be able to develop my abilities and expand my


knowledge, so I can a valuable member of any team of work.

Abigail: ¿Please explain why should we hire you?

Angel: I speak Spanish and French, so I´m able to interact with people from
different countries. In the past year, I learnt how to provide a quality service to
customers, and I know how to keep calm in various situations.

Abigail: ¿So you think you would do a good performance under pressure?

Angel: Of course, I´m sure.


23/03/2023

Abigail: Noted. ¿What are your strengths?

Angel: I´m responsible, a good leader, and I can find the best solutions for the
problems I face while keeping o cool head.

Abigail: ¿Then can you tell me three weaknesses of yours?

Angel: I have a hard time delegating work. I´m very strict with the work because I
want it to be well done. I think you can say I’m a perfectionist.

Abigail: I can tell, yes. Please tell me about a challenge you faced before and how
you aver came that.

Angel: I had to deal with a very rude person one time. I was getting angry with all
the comments, so I decided to ask a coworker for help before I said anything
disrespectful to that client.

Abigail: Understood. ¿Would you mind telling me some of you career goals?

Angel: I want to be proficient enough in my job to motivate clients to stay with the
company, this making a raise in sakes, and create a nice environment with my
team.

Abigail: ¿Where do you see yourself in five years?

Angel: I want to be the section boss.

Abigail: Interesting. ¿Why do you want to work here?

Angel: I think I’ll be able to learn a lot and you professionally with the opportunities
given here.

Abigail: Alright, we are running out of time. ¿Do you have any questions for me?

Angel: Actually, I do. ¿How is the working environment here?

Abigail: ¡Very nice! Our seniors’ workers always teach the rookies and help them
out when they need it. Our time is done. Unfortunately. I’ll give you a call if you get
selected.

Angel: Thank you. It was a pleasure.


23/03/2023

End.

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