I love Hootsuite as it allows to centralize management of corporate social media channels and build stronger and faster engagement with customers. Call Center agents see all comments under our posts and can respond immediately. Moreover, we are very happy with Employyes advicacy program, where our staff are able to posts on their social media channels content created and approved by the Bank. It boosts our followership, and at the same time positioning our employyes as experts on the market. Review collected by and hosted on G2.com.
I would love to see more AI integrations in content writting. When we create a post to be able to use AI to porpose content on the specific topic for us and media houses. Moreover, addition of AI to Employee advocacy program would be great, so we could personalize the experience even more and buold more trust in AI capabilities. Review collected by and hosted on G2.com.
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